Frequently asked questions
Shipping & delivery
All seven Emirates, with same-week delivery across the UAE. GCC delivery is available on request via WhatsApp.
Dubai: same-day for orders placed before 4 PM. Abu Dhabi & Sharjah: next business day. Northern Emirates: 1–2 business days.
Flat 35 AED Express Shipping UAE-wide. Free Express Shipping on every order over 1,000 AED.
Discreet, unbranded parcels with insulated cold-chain packaging and gel packs. Lyophilized peptides remain stable in transit for 5–7 days.
Yes. Once dispatched, our team sends the courier tracking link directly on the same WhatsApp thread you ordered from.
Products & quality
Every batch is ≥99% pure, verified by HPLC and mass spectrometry at an ISO-accredited third-party laboratory.
Yes, a batch-specific CoA is available for every peptide. Message us on WhatsApp with your order number and we'll send the PDF for your exact lot.
Pre-filled pens arrive ready to use with no reconstitution, ideal for convenience. Vials give more flexibility on dosing and require Bacteriostatic Water (sold as an add-on) for reconstitution.
Only for vials. Pre-filled pens are ready to use. When you add a vial to cart we'll suggest the correct Bac Water so nothing gets missed.
Lyophilized (unmixed) vials and pens: 2–8°C, away from light. Once reconstituted, refrigerate and use within the timeframe listed on the product page.
Ordering & payment
Add items to your cart, fill in your delivery details, choose a payment method, and tap Checkout via WhatsApp. Our team confirms stock and totals within minutes.
Bank transfer, cash on delivery (UAE), card payment via secure link, and select cryptocurrencies. You choose the method in the cart before checkout.
After our team confirms your order on WhatsApp. We'll share payment instructions for the method you selected; nothing is charged automatically at checkout.
Yes, just reply on the same WhatsApp thread before we dispatch. Once the courier has collected the parcel, changes are no longer possible.
Compliance & use
All products are sold strictly for laboratory and research use only. Not for human or veterinary consumption, food, or cosmetic application.
Researchers, laboratories, and licensed clinicians. By placing an order you confirm you are 21+ and qualified to handle research peptides.
We ship UAE-wide as standard, and to selected GCC destinations on request. For anywhere else, message us on WhatsApp and we'll advise.